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SERVICES AND PAYMENT METHODS

The main principle of marriage-4u.com is to make every customer a happy customer. If you are not happy with any services or goods purchased through our web site, please don't hesitate to contact us and we will do our best to satisfy your needs.


For your convenience all the services are divided into several groups :

    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Matchmaking services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Translation and E-Mail forwarding services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Private contact services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Photo studio services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Video studio services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Free SMS/text. Top up cell phones in ex-USSR
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Gifts and flowers delivery to ex-USSR
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Language courses services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Travel services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Background checks services
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  How can i meet/invite my beloved lady?
    Services from Alina Marriage agency, Yoshkar-Ola, Mari-El, Russia  Learn Russian Online
    Free Dating Service from ALINA agency, Yoshkar-Ola, Mari El, Russia  Free Dating Service

Online with Credit/Debit Card or PayPal :

We accept customer orders via Visa, MasterCard, Discover, American Express, Dinners, JCB and debit cards with the Visa and MasterCard logo, PayPal.

Secured by PayPal

PayPal makes online shopping quick and easy! Buy items from stores across the web, in just a few steps, without having to enter your billing and shipping information each time you shop online. There are no additional costs for purchasing through PayPal more info >>.



Offline payment methods :

Bank Wire Transfer (in USD, EUR or GBP) :

Please, call us: 1-206-8555795 or contact us with your phone number so we can supply you with the Bank routing information. Note: To use this payment method, please add 10 USD to the amount of your payment. Please also indicate your invoice number to help us locate your order quickly.

Send your payment using Western Union or MoneyGram :

Please, make your payment to:
Galina Krylova
Street address - 120 Sovetskaya str., office 203, City - Yoshkar-Ola, Country - Russia
Phone number : +78362430347

When you send the money transfer please contact us with the following details: your First and Last Name, your Address, Money Transfer Control Number (MTCN), City, State/Province, Country money sent from, amount in USD. Note: To use this payment method, please add 10 USD to the amount of your payment.


PRIVACY POLICY

All information you provide marriage-4u.com with will be held in the strictest confidence. We do not sell, trade or share information with any other company, organization or individual. marriage-4u.com do use the information they gather to communicate with their visitors and customers, including sending annoucements regarding new products offered and special promotions on its products and services.

When using our investigation services - all searches are confidential. The person searched for is never contacted.

When you make the payment, your credit card, bank numbers are kept private and safe and are never seen by us. You are protected 100% against unauthorized payments sent from your account.


REFUND AND RETURN POLICY

If for any reason you wish to change or cancel your order, please notify us as soon as possible. We are happy to accommodate requests for changes or cancellations as long as we receive them before the order has been sent out on delivery or prepared for shipment. Forty-eight hour advance notice is necessary to assure a cancellation or any changes to your order. An order cannot be cancelled or changed after it has been sent out on delivery or prepared for shipment. Absolutely no refunds , cancellations or alterations of the orders, which are prepared for shipment or already shipped out.

In case an order has been cancelled 48 hours before the date of delivery we give you a store credit for the amount you paid or payment will be credited back to your card or account except 30 EUR cancellation fee. If an order has been cancelled later than 48 hours before the delivery but not later than 24 hours before the date of delivery we keep 30% of the order's total or 40 EUR (whichever is greater) and give you a store credit or credit back your card for remaining amount.

No refund will be given if an order has been cancelled later than 24 hours before the date of delivery. Note: If the delivery couldn't be done because of incorrectly specified recipient's address (and the correct phone number of the recipient wasn't given) or long absence of the recepient, marriage-4u.com will keep 30% of the order total or 40 EUR, whichever is greater. You will receive a store credit for the remaining amount. In special cases such us two or more delivery attempts, remote location of the recepient, high transportation expences, high cost of goods , the company may retain more then 30% ( up to 100%) of the order's total. It's highly recommended to specify the phone number of the recipient to avoid scam incidents and corresponding expenses.

Delivery date is the first date of delivery submitted by the customer when making an order. If delivery has been postoned for any reason, the rescheduled date is not considered as delivery date.

Store credits can be redeemed for any purchase in marriage-4u.com online store and have no expiration date.

Please note that if an order has been already prepared and shipped to the delivery address indicated by the customer, no refund is possible. If you suspect scam incident, we recommend a scam check service.

Rerouting (readdressing) of the order to a different recepient is not permitted because we spend labor and resources on each order. The non-delivered order has to be canceled first and attempted delivery expences retained. The rest will be refunded to your account or given as a store credit. A new order can be made independently of the old order.

Redirection may be allowed as an exception if attempted delivery expenses have been paid for the first order.

In case you wish to cancel the membership you purchased (3 months membership or 1 month membership), please let us know within 5 days after you made the order. If you decide to cancel your membership more then 5 days after the payment is made, no refund is available.

When you purchase background check services at marriage-4u.com please mind that the report is delivered within 7 business days after we get the order and all the necessary initial information: correct postal address (city name, street name, building and apartment number), phone number, e-mail address, photos and full name (first, middle and last name) of the person.

Scamcheck reports can be delivered by a phone call, voice mail, e-mail message within 24 hours after we receive the order and all the necessary initial information: correct postal address (city name, street name, building and apartment number), phone number, e-mail address, photos and full name (first, middle and last name) of the person. Scamcheck orders are non-refundable.



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